DOMESTIC
Exciting news! We've teamed up with Loop Returns to make your returning and exchanging experience smoother than ever before. No need for boxes or printers—just good vibes and sustainability all around! 🌱♻️
🔔 Important: Our return policy allows for returns within 45 days of your purchase date. Be sure to initiate your return in time to take advantage of this window!
Here's how it all works:
🔹 Return Bar: Start your return online, select the items you want to send back, and let us know the reason. Then, simply find a nearby Return Bar, scan the QR code Happy Returns sent you, and you're done! Drop-off takes less than a minute.
🔹 Mail Returns: If that option works for you, don't sweat it! You can still ship your returns back to us hassle-free through the mail.
Just a heads up: refunds are subject to a restocking fee of $6.95, however returns for exchanges and store credit are free!
And here's the cherry on top:
✨ Free Exchanges: Yes, you heard it right! No extra charges involved—just seamless exchanges. Refunds are subject to a restocking fee of $6.95, but returns for exchanges and store credit are absolutely free!
✨ No Box or Label Needed: Say goodbye to unnecessary clutter. It's just you, your item, and the desire for an easy return.
✨ Thousands of Return Bar Locations Nationwide: Wherever you are, there's likely a Return Bar nearby ready to assist you.
✨ Refund or Exchange Initiated at Drop Off: No more waiting around. We'll kickstart the process as soon as you drop off your return.
✨ Sustainability Bonus: Did you know Return Bar returns are more sustainable than mail returns? You're making a positive impact on the planet with every return—talk about a win-win!
So shop with confidence, knowing that if something doesn't work out, we've got your back.
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🚫 FINAL SALE POLICY
Items marked as FINAL SALE cannot be returned. These special finds are yours to keep!
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INTERNATIONAL
Returning from outside the United States? We’ve got you covered with an easy process. Just follow these steps:
🌍 Start Your Return: Use our online return portal to begin your return. Once completed, you'll receive detailed instructions via email to guide the next steps.
📦 Shipping Arrangements: You’ll need to arrange and pay for the return shipping with a carrier of your choice. Please note, shipping costs are not covered by Saltwater Luxe.
🏷️ Package Essentials: Include your printed order confirmation in the return package, along with all original garment tags. These details ensure a smooth return process.
🔄 Your Options: Choose between a store credit or a refund—we’re here to accommodate your preference.
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📬 Have Questions? If you need any assistance, don’t hesitate to contact us at returns@saltwaterluxe.com. We’re here to help!
Thanks again for choosing Saltwater Luxe. We appreciate your support!